Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
If you have made a purchase and changed your mind, contact us and we will cancel the order and issue a refund if the item has not yet shipped.
If an item you purchased was not what you were expecting and you wish to exchange it, please contact us at firstname.lastname@example.org and supply us with your order number and exchange details within 30 days of purchasing.
We will send you a return label for shipping the item back. Once the item is received and inspected, we will send the exchanged item to you.
If you are not happy with your purchase and would like to return it, please contact us at email@example.com and supply us with your order number within 30 days of purchasing. We will send you a return label for shipping the item back. Once the item is received and inspected, we will process a refund to the card that was used at the time of purchase.
For shipments outside of the U.S., you will need to ship your item back to us at:
2302 N. Argonne Rd.
59650 Villeneuve-d'Ascq ,France
Once the item is received, an exchange or refund will be processed.
*Note: We will inspect returned items once they are received. If a returned item has been damaged, you will be charged for that product as we can not re-sell it.
Please contact us at firstname.lastname@example.org before returning items, and always include your order number in the email, as well as in the package with the returned item.
In most cases, we will replace defective garments, defective printing, the wrong garment, or the wrong print, simply by receiving a photograph showing the problem with the shirt. It is very rare that we actually ask a garment to be sent back to us.
If there are no defects in your item and you are simply dissatisfied with your purchase, please contact us regarding your concern. We will do our best to meet your needs.
If you have been approved for a refund and haven’t yet received it:
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.